Frequently Asked Questions
|How can I calculate materials needed for my vineyard?||
Download this tool to assist with calculating materials for your vineyard.
Please note this guide is for informational purposes only and should not be used exclusively to determine actual quantities of materials required. Field conditions may alter the actual required amount of plants and wire per acre.
|What size of wire do I need for my trellis?||Check out our Wire Dimensions Chart to help determine what size of wire you need.|
|What type of trellis system should I use?||We have an extensive line of trellis system components available. The type of trellis really depends on your application. We are glad to talk through your needs and we can work together to come up with a solution.
|What is your return policy?||View our Return Policy here.|
|I'd like to get a quote. How can I do this?||
There are a few simple ways to request a quote from us.
• You can complete our quote request online. Make sure you fill in all of the fields and provide as much detail as possible.
• You can email us at email@example.com. Please be sure to provide as much info as possible so we can prepare an accurate quote for you.
• You can call us at 855.707.5467 or 661.616.6977. We are here Monday through Friday, 7:30am - 4:30pm (PST). We are also open 8am - 12pm on select Saturdays.
|I see some products available for purchase online, but not all. Why is this?
Only select items are available to purchase online, but we are continuously adding to our online catalog. If you are interested in wholesale pricing, please contact us at 661.616.6977.
|I purchased something from your online store and see a charge from Stripe.com. What is this?
||This is the credit card processing company that we use to process payments from purchases on our online store. Please contact us if there are any issues with the charges.
|Do you deliver? Where do you ship?
||Jim's Supply has our very own fleet of trucks and we deliver to customers Monday through Friday. Ask our sales representatives about your specific location. We ship products both nationwide and internationally.|
|How can I set up an account with JSC?||It is simple to set up an account with Jim's Supply. Visit our credit page to find out more information on how to request a credit application.
|Is JSC Agricultural Supply different than Jim's Supply?||JSC Agricultural Supply is a division of Jim's Supply Co., Inc. We launched JSC Ag Supply in 2017 in an effort to better reflect our expanded product line. We manufacture steel trellis solutions and distribute a full line of agricultural supplies. Jim's Supply and JSC Agricultural Supply is the same company.|
|What forms of payment do you accept?||
We accept American Express, Visa, MasterCard, and Discover credit cards. We also accept cash, checks, cashiers checks, money orders, and wire transfers.
Please note a surcharge may apply for credit card transactions.
|What are your hours of operation?||
We are open Monday through Friday, 7:30am - 4:30pm (PST). We are closed for lunch from 11:30am - 12:30pm. We are open on select Saturdays during the season.
|Where are you located?||
Our corporate office and production plant is located at 3500 Buck Owens Blvd., Bakersfield, CA 93308. Our retail stores are located at: